Suggest it, and vote on what other merchants have suggested. What the most people want is what gets built.
I want prices and banners to change at midnight, not to be awake changing them.
The catalogue drifts within a week and I get orders for things I no longer sell. If stock hits zero on Boneek it should hit zero on the catalogue the same day.
My internet drops several times a day. If order entry queued offline and synced when it came back, I would not lose the sale.
Revenue is not profit. Take off the courier charge, the packaging, the COD fee and the returns, and tell me what I actually made this month.
Half my support messages are 'where is my order'. If the courier tracking number showed on a public order page, the customer could check it themselves and my phone would stop ringing.
My panel is my whole business. A password is the only thing between someone and all of it.
My customers outside Dhaka cannot read an English invoice, and they do not trust what they cannot read. The amounts can stay in digits. The labels need to be Bengali.
When a customer calls, I want to see what they bought before without searching for their number.
Every return is a WhatsApp conversation and a note to myself. Half of them I forget to refund.
Same numbers order cash on delivery, refuse the parcel, and I pay the courier both ways. If Boneek knows a number has refused three deliveries across the platform, warn me before I confirm the order. I am not asking you to block them - just tell me.
I copy the number, open WhatsApp, find them, and lose the order context on the way.
That list is the single most useful thing you could tell me about what to stock next.
I find out something is out of stock when a customer orders it and I have to ring them and apologise. A threshold per product and a notification when it is crossed would stop the refunds.
Dhaka city, Dhaka outside, and the rest of the country cost me three different amounts. One flat charge means I lose on half of them.
Right now I open each order and print one at a time. On a busy day that is 60 clicks before the courier arrives. Let me filter to today's confirmed orders and print the lot as one PDF, in the order the courier collects them.
I use Pathao, Steadfast and RedX depending on the district. Three tabs, three logins, three formats. One screen showing what is with whom and what is stuck.
The English one gets ignored. A Bengali one gets read, and I get fewer 'where is it' calls.
Reconciling what came in against what the panel says takes an hour every morning. One page, one date range, one export that matches the bKash statement line for line.
My packer needs to see what to pack. He does not need to see my revenue, my margins, or my customer list.
I do my packing list at 1am and the panel is very bright.
My catalogue is the same shirt in nine colours. Every one of them is typed from scratch today.
I discount by percentage and sometimes go under what I paid. A warning at the point of discount would have saved me twice this year.
When the dollar moves I need to raise 400 prices by 8 percent. Today that is 400 edits.
My accountant needs the year. The export stops at a thousand orders and gives no warning that it did.