Service statusresolved
Delayed courier status updates
9 Aug 2026 - Jannatin Naim
Some merchants are seeing stale courier status on shipments booked with Steadfast. Orders, payments and the storefront are unaffected.
Updates
- identified9 Aug 2026 - 1 week ago
We have traced it to a change in the partner's status API and are updating our integration.
- monitoring9 Aug 2026 - 1 week ago
The fix is deployed and statuses are refreshing again. We are watching the backlog clear.
- resolved9 Aug 2026 - 1 week ago
Resolved. Every affected shipment has caught up and no order data was lost.